KLEO Not Updating

[jwchameleoncorp]

Hello,

I am aware that KLEO 4.0 is now availiable. I’ve entered the information in my theme settings to automatically update the theme. However, it is not updating. Is there something I need to do to  update the theme?

Thanks!

Jeff

[Radu]

Hi,

Please install the envato toolkit plugin : https://github.com/envato/envato-wordpress-toolkit and check after in updates section from dashboard

Let me know

Cheers

Radu

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[jwchameleoncorp]

Hi Radu,

That didn’t work. Still not updating. Any suggestions?

Thanks!

Jeff

[Radu]

Hi,

I suggest you to try to upload the new theme files over the existing theme files

https://archived.seventhqueen.com/documentation/kleo#updates -> scroll to Manual update by FTP.

Let me know

Cheers

Radu

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What support service includes ? What not ?

[jwchameleoncorp]

Hi Radu,

That didn’t work. Now I get a 500 Error – http://www.travelcuckoo.com

However, I can login to the admin via http://www.travelcuckoo.com/sign-in

Only the user front end doesn’t work, but the back end admin works fine.

What should I do?

Thanks

[jwchameleoncorp]

Hi Radu,

After trying different things, I determined it was a memory limitation with my host. I had them increase the memory and have successfully updated the theme.

Thanks for your help.

Cheers!

Jeff

[Radu]

You’re welcome

Have a nice week

Cheers

Radu

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What support service includes ? What not ?

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