This topic has 6 replies, 2 voices, and was last updated 10 years by Radu.

  • Author
  • #107274
     jwchameleoncorp
    Participant

    Hello,

    I am aware that KLEO 4.0 is now availiable. I’ve entered the information in my theme settings to automatically update the theme. However, it is not updating. Is there something I need to do to  update the theme?

    Thanks!

    Jeff

    #107450
     Radu
    Moderator

    Hi,

    Please install the envato toolkit plugin : https://github.com/envato/envato-wordpress-toolkit and check after in updates section from dashboard

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #108409
     jwchameleoncorp
    Participant

    Hi Radu,

    That didn’t work. Still not updating. Any suggestions?

    Thanks!

    Jeff

    #108480
     Radu
    Moderator

    Hi,

    I suggest you to try to upload the new theme files over the existing theme files

    https://archived.seventhqueen.com/documentation/kleo#updates -> scroll to Manual update by FTP.

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #108701
     jwchameleoncorp
    Participant

    Hi Radu,

    That didn’t work. Now I get a 500 Error – http://www.travelcuckoo.com

    However, I can login to the admin via http://www.travelcuckoo.com/sign-in

    Only the user front end doesn’t work, but the back end admin works fine.

    What should I do?

    Thanks

    #108817
     jwchameleoncorp
    Participant

    Hi Radu,

    After trying different things, I determined it was a memory limitation with my host. I had them increase the memory and have successfully updated the theme.

    Thanks for your help.

    Cheers!

    Jeff

    #108973
     Radu
    Moderator

    You’re welcome

    Have a nice week

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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