Kleo Post Element – But in excerpts

[nextgenerationyoga]

Hi there,

I have found an issue when I’m using the Kleo Post Element.  I have 3 pages set up with this element, and for some reason the excerpts are now showing what is on that page when an excerpt is not filled in, and not the content that is in individual posts.

You can visit these links:

https://nextgenerationyoga.com/blog/

(The above link has the first post with the correct information because I filled in the excerpt area – all other posts have empty excerpt areas and are showing the information that is at the top of the page.)

https://nextgenerationyoga.com/blog/biz-tips/

(Same as above)

https://nextgenerationyoga.com/blog/why-kids-love-yoga/

What can we do to correct this situation? Is this a bug in one of the recent updates?  Please advise.

Thanks!

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

I saw that, as the first solution try to do the next  

Do you have the latest version of Kleo theme? If not update those

Do you have the latest version of plugins installed? If not update those

If you de-activate all plugins it works? if yes enable back plugins one by one to identify what causes this.

If you de-activate the child theme it works?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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