Kleo Post Grid – Custom Excerpt is ignored

[McNitefly]

Dear Kleo Support,

on my start page, I use the Kleo Blog Grid, implemented via VC. I have filled out the regular wordpress excerpt field, and in the backend of the post checked the “VC: Use individual excerpt” in order to make also excerpt a link on the start page.

Unfortunately, the post grid ignores the custom excerpt, but uses the regular first sentences of the body text. Is that a known bug, or am I making a mistake?

Link follows in private post.

All caches are cleared (several times, browser and caching plugin), the page saved several times… .)

Thanks,
Tom

[McNitefly]

The page is http://www.pferdebiester.de

A post where I checked the custom excerpt and that is easy to recognize is the post with “Wie gefährlich ist Räude” in the picture. The automatic excerpt ends with “… Ist die Räude tödllich? Ja, …”. The custom one does not have the “Ja”.

Thanks,
Tom

[Abe]

I see it was added with the Visual composer grid so make sure you have added an excerpt field to the chosen grid element and also that the excerpt field is filled in the post edit. See attach

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[McNitefly]

Yes, I double-checked it:

The custom excerpt is filled out, and in the chosen grid element, the post excerpt element is present.
Also, all caches are empty.
Any idea?
Thanks,
Tom

[sharmstr]

Probably a plugin conflict. I went through VC’s code and they are using the standard WP get_the_excerpt function: https://codex.wordpress.org/Function_Reference/get_the_excerpt

Returns the excerpt of the post. This is either a user-supplied excerpt, that is returned unchanged, or an automatically generated word-counted trimmed-down version of the full post content

Have to added any code that filters the excerpt? Maybe you have a plugin that filters it.

Furthermore, its working on my sites. I tested on 3 of them. See attached.

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