This topic has 12 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #127563
     carlostinca
    Participant

    Hi,
    I want to know if the Kleo Post element can bring post that have a taxonomy AND other taxonomy.

     

    For example, i want to bring travel tours that have Buenos Aires AND El Calafate AND Ushuaia. Is that possible with it?

     

    If not, is there a way to do it?

     

    Thanks,

    Carlos

    #127765
     Laura
    Moderator

    Hello, you should be able to add them to the query at kleo posts elements
    Have you tried to do t that way and didnt work?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #127780
     carlostinca
    Participant

    Yes, but they bring all the post that have “El Calafate” tag, and others post that have “Buenos Aires” tag.

    We need to bring ONLY the post that have “EL Calafate” AND “Buenos Aires” tag on it. Do i explain myself? Sorry if not.

    Thanks,
    Carlos

    #127907
     Laura
    Moderator

    Hello, i understand but if one post has that tag it will show it, if you mean exclusive for only that tag that is not available, it will show any post that has that tag

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #128958
     carlostinca
    Participant

    Okey.

    I have other quick question, testimonials in Kleo theme have profile image next to the name? Because i cant make it appear.

    Thanks!

    #129015
     Laura
    Moderator

    Hello, you should add the feature image at the testimonial 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129139
     carlostinca
    Participant

    I did that, but is not working. Also, in other website, the gravatar image isnt working neither. The image needs an special size to show?

    Also, how can i change the color of the active breadcrumb?

    #129232
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129512
     carlostinca
    Participant
    This reply has been set as private.
    #129513
     carlostinca
    Participant
    This reply has been set as private.
    #129623
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129680
     carlostinca
    Participant
    This reply has been set as private.
    #129796
     Laura
    Moderator

    Hello, do you have any plugin that uses mailchimp? Try to deactivate it and check again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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