Kleo Theme won’t Update

[alexinsidemedia]

Hi,

We are currently running version 4.3.11 on https://bondhome.io and would like to update to 4.3.12.In the past our Envato plugin was updating automatically but when I try to do it for this version I’m receiving this error message:

“An error occurred while updating Kleo: Download failed. A valid URL was not provided.”

Could you please let me know how to resolve this?

Thank you!

Alex

[Radu]

Hi,
I had asked the core dev about this and also to check will let you know.

You can try to re-generate the key meanwhile

Cheers
R

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What support service includes ? What not ?

[alexinsidemedia]

Thank you – how do I regenerate the key?

[Radu]

Like you create a new one , check this : https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

Cheers
R

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What support service includes ? What not ?

[Radu]

TRy to update the theme using the way it’s sown in the article that’s it’s the new way to make updates since envato wants the products to be updated through their plugin.

Cheers
R

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What support service includes ? What not ?

[alexinsidemedia]

Hi,

I’m keeping this ticket open as I still haven’t been able to update the theme.

Thanks,

Alex

[Radu]

In this case this way always works : https://archived.seventhqueen.com/kleo/article/updating-the-theme

SO perform manual theme update in other methods fails

Cheers

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What support service includes ? What not ?

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