This topic has 3 replies, 3 voices, and was last updated 7 years by Abe.

  • Author
  • #161831
     johnand
    Participant

    We are having an issue with multiple sites that run the Kleo theme. With the Kleo theme active, the WordPress admin slows to a crawl. With the default WordPress theme, site speed returns.

    After further investigation, this appears to be an issue with the required-plugins.php file checks the Kleo update server for updates (http://updates.seventhqueen.com/check/kleo/), but it appears the server is offline according to Cloudflare.

    Can you please provide a workaround until your server is back online?

    #161835
     Taloche
    Participant

    Same issue here with multiple sites running Kleo.
    As soon as I switch back to a regular theme, the WordPress Admin pannel is back at full speed.
    Turning on and off plugins didn’t change a thing, speedwise.

    I have the issue with Kleo 4.2.4.2, 4.2.4.1 and 4.2.4.

    Would be nice to have a quick fix, since this is pretty problematic.
    Thanks and good luck!

    #161848
     johnand
    Participant

    I have found a quick workaround for this issue. It is a band-aid, but will get sites running again:

    Comment out line 400 in the required-plugins.php file under kleo/lib/

    Change line from:
    $version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

    To:
    //$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

    Obviously this will omit the important required plugins and compatibility check, so you will need to un-comment it when Kleo team fixes the server issue.

    #162252
     Abe
    Keymaster

    Hi, please update to latest Kleo theme version and the issue should be fixed.

    Sorry for any inconveniences. Any front-end experience was not affected.

    Thanks for understanding

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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