Kleo + Visualcomposer

[davesuptertiaire]

 

Hello, I encounter difficulties displaying speed of my website . I contacted support Visual compose, because when I plug in it disables my internet faster and beaucou site. Here is the answer of the support :

 

Hi Dave,

 

The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

 

 

Thank you,

 

 

Can you help me ? Thank you. Dave Ziskind .

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[davesuptertiaire]

Hello,
I have no news from you concerning the problem of slowness of my website.

Thank you kindly get back to me quickly.

Cordially.

[Radu]

Hi Dave,

To be clear for me:

When you enable visual composer your website is coming unavailable ?If yes, it displays some error ? blank page ? provide more details

Cheers

Radu

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What support service includes ? What not ?

[davesuptertiaire]

Hello Radu

My website is very slow.
When I disables Visual compose it goes very quickly . I contacted support Visual compose and they told me that this is the theme KLEO because that already included visual dial

The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

[Andrei]

Well, this is not exactly true, while Kleo adds some features to Visual Composer, they don’t have any major impact on performance, the thing is that is known that Visual Composer it’s a heavy plugin, that that on have impact on the backend of your site.

For example, you can disable the “K-Elements” plugin ( from here are added all custom VC related features) and also change the Kleo theme to a wordpress default like “Twenty Sixteen” and at this moment you will have a stock version of VC, and you can compare the loading times with it stock or with our additions enabled, the difference should be minimal to none.

Cheers

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