This topic has 8 replies, 3 voices, and was last updated 8 years by 
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Hi,
I have a problem with your theme.
It works very slowly (especially on the dashboard – admin site). And it is not possible for example to add some variations / atributes to WooCommerce product.
The load spinner rotates all the time and it does nothing.
can you help me?
cheers,
Rado
Hello, usually website speed is related to plugins or the server, i can tell you what is creating that issue if you share admin credentials here ( as a private reply ) 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, is not the theme, you can check at http://laura-solanes.com/development/kleo/ its my development site, i am using kleo and at http://laura-solanes.com/development/sweetdate you can see sweetdate.
Its a demo install in a shared server ( the slow servers ) so you can see its going fast even in a shared server.
So the issue is not the theme, its usually too much plugins, or one plugin that is creating a conflict or even a bad server, but the proof is my development site, a shared server with KLEO is fast and with Sweetdate too, there are many posts explaining that is not the theme, please do read them as i did explain this many times.
You can use a cache plugin, an image optimizer plugin, cdn or deactivate some plugins.
I offer a speed service not related to the theme if you want to request it, basically it analyze the speed issue and optimize it. At laura@seventhqueen.com you can contact me.If you want to try it yourself as i said many times, use W3 Total Cache, Smush it plugin and deactivate plugins that are not necessary.
For W3 Total Cache, activate object cache and page cache.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura, thanks for you replay.
You wrote me that you will check what is making issue if I will send you admin credentials – I did, so could you find out it ?
I don’t think that Cache plugins will help me as long as admin panel is working very slow..And cache will works for website itself.
Hello, i did check it out your issue is related to other plugins and the server so you need cache plugin or migrate to another server.
Please try my tips, it should work for both admin and frontend side. Also deactivate other plugins to find which one is creating the issueHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Thanks for your feedback.
I have dealed with it and it works better.
I have another question.
Why can’t I translate some strings on KLEO using WPML?
I’m tryin to translate some strings and still original (Dutch) words are shown instead of translation.cheers,
Rado.Hello, which strings are you trying to translate? Do you have a multilingual website?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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