[kleo_clients animate=”no”] Doesn’t save.

[squirrp]

Hello,

I cannot get [kleo_clients animate=”no” target=”_blank”] to save on a page. It just reverts back to animated=”” or animate=”yes”.

Basically I don’t want this to fade in but stay solid – how can I achieve this?

Regards

Paul

[Radu]

Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the issue persists.

Cheers

Let me know

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[sschroeder7]

Same problem for me. I’m at 4.0.4. Disabling the plugins didn’t solve the problem. According to the debug messages, all that did was corrupt some database fields. I’m having to restore the entire site from last night’s backup.

Maybe somebody has other possible ideas to stop the Client logos from animating (faded image to solid image).

[Radu]

Hi,

Please update Kleo Theme to 4.0.6 and after that go to wp-admin -> appearance -> install plugins -> Mandatory update plugins K-elements , Visual Composer and Revolution slider.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[sschroeder7]

I’m at 4.0.6. K-elements, Visual Composer (activated) and Revolution Slider (Slider Revolution?) are all updated. It still doesn’t save No under Animation.

[Radu]

Hi,

Now i see, you have another theme not kleo

Please provide link where clients appears in kleo theme

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[sschroeder7]

I do use the Kleo theme on a staging server at http://ad4.f95.myftpupload.com. The client logos in question are on the left column of the home page. Still won’t save the No option under the Animated menu choice under Clients Settings.

[Radu]

Hi,

Please increase max_input_vars to 5000 put this on your php.ini

COPY CODE

max_input_vars 5000

If you don’t are able to change the value ask on the hosting support and try again to save options.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[sschroeder7]

Nope. Changed to max_input_vars = 5000. Still doesn’t work.

[Radu]

Hi,

I understand, in this case please provide FTP + wp admin credentials to can take a closer look but before these please update the theme to 4.0.7 and also the bundled plugins from wp-admin -> appearance -> install plugins

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts