Latest rtMedia conflicts with Kleo MediaElement.js

[contemplate]

The latest version of rtMedia 4.4.5 [January 19, 2018]
ENHANCEMENTS
Upgraded MediaElement library

This has killed all background videos we use with the vc_row that come packaged with Kleo.

Anychance the MediaElement library on Kleo can be updated as well.

[Radu]

Hi,

Where i can see the bug happening please? or steps to reproduce it?

Meanwhile you can use a previous version of rtMedia plugin.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[contemplate]

I disabled rtMedia on my client’s live site to get background videos working again.

Basically add a VC Row module to a page and use the Text & Background tab to add a background video. Make sure the latest rtMedia is installed. The video will show for a second and then go blank with the words “Video Player”.

[Radu]

Hi,

Cannot encounter that issue that you describe.
Created a new row with bg video and I’ve updated rtmedia to 4.4.5 and it works like on 4.4.4 version, cannot see any difference regarding to this or any bug.

VIDEO : https://drive.google.com/file/d/1V9Lw9LFpYw_kj5wztwfEyZNN4gpI9t3J/view

Maybe your bug comes from another third plugin or by some custom change.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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