Layout of the Theme not working very well

[Hanifa]

Hello there,

I would like you help to understand what is happening in my web site. Because some of the elements of the theme are not working well.

For example the Header is now assuming what is configuration, to be in the middles, and some divider that are suppose to be center are in left.

I have the Version: 4.1.6.2 KLEO

I will leave bellow the credentials for you to login in my website

Thank you for your help.

Kind Regards,

 

[Hanifa]

Just adding to the information
The Top menu is also not working, don’t see the menu.
The layout of some pages is not working correctly, for exemplo Grupos.

Hope you can help, because the site is now “live”
Kind Regards,

[Laura]

Hi,

Do you have the latest version of WordPress ? If not update those

Do you have the latest version of Kleo theme ? If not update those

Do you have the latest version of plugins installed ? If not update those

If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

If you de-activate the child theme it works ?

Let me know

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Hanifa]

Do you have the latest version of WordPress ? If not update those – YES

Do you have the latest version of Kleo theme ? If not update those – YES

Do you have the latest version of plugins installed ? If not update those – YES

If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this. – The problem is not BuddyPress/bbPress, if you go to my site you will see the problem is with the Them KLEO and the elements of KLEO.
Those are the thing that is not working. So if I unistall KLEO, I will not see those problems.

So another suggestion, can you go to my site to see?

[Hanifa]

OH adding one of the problems I’m having is that everyday I’m asking to update the plugin visual that come with KLEO. But I’m ignoring it, just like you ask.

Kind Regards,

[Hanifa]

Hi I saw that the visual composer is now upgrade to the version 5, you think this is the problem?
And if so, how to install the version compatible with KLEO?

I have a littel bit of urgency in this, because, my site in “live” and is confusion for the members, because the layout is not working.

[Hanifa]

Its the visual composer that is not working and therefor is spreading all the problems in the layout.
I really need you help on this.

[Hanifa]

Hi there,
I fixed this issue

[Laura]

Glad you could resolve it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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