This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #127803
     veggist
    Participant

    When members leave the service, the profile still remains available. The onely thing being removed is the PMP membership level. How can I set up the service so that when a member descides to leave the servie, his/her profile becomes completely deleted? (Sweetdate 2.9.2, Buddypress 2.6.1.1, PMP 1.8.9.3) link: http://veggistreff.com/

    #127862
     Laura
    Moderator

    Hello, that is not available right now, as if the membership expires the profile should not be deleted, instead the member shouldnt be able to visit any restricted area

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #127914
     veggist
    Participant

    Hi Laura and thanks for your answer. As you say it’s not available RIGHT NOW, is this something you are planning on including some time?

    Antoher issues is when soemone shall activate membership, they receive a message that they have to submit an activation key (wich they have not received), or their activation fails and we hae to resend them a mail. Some don`t get their accour aktivated after several attempts.

    #128146
     Laura
    Moderator

    Hello, i do not know if we will add this because as i told you is not used to be like that because after the expiration the user should be available to pay again without losing his profile, just losing the access to restricted areas

    Try the plugin bp disable activation reloaded, this should automatically activate your users

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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