This topic has 10 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #205925
     lusien
    Participant

    Good evening,

    Do I need for each test and production environments a different license? Please note, domains differ as for testing I was using a domain I already owned while for productive use I will purchase a new one.

     

    Thanks for the clarifications.

     

    #206011
     Laura
    Moderator

    Hello, each license is for one domain, you would need to create the staging at a sub directory of the main domain or a subdomain

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206158
     lusien
    Participant

    Hi Laura,

    Thanks for the info. As the setup today is not the one you explained is it possible to reuse the license I have with the new domain and recreate the test as a directory of the new domain? Is this technically possible or once the theme installed on a domain is not possible anymore to connect the license with the other domain?

    Regards.

    #206197
     Laura
    Moderator

    Hello, you can do that using the method I told you,just make sure to delete the theme from the other domain

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206752
     lusien
    Participant

    Hi Laura,

    I have tried to follow the instructions above but I got in big trouble. What I did is following:

    1. I have creating a staging site on the new domain: ex: new domain is “www.newsite.com” and the staging is “www.newsite.com/stagingsite”. This was working fine. I had just a landing page initially on both of them.

    2. I wanted to transfer the content of the temporary domain to my new staging to continue there with the work. For that I was using the plugin All-in-one WP Migration. From what I was able to see and read it was the perfect choice to clone the temporary site to the staging. However, after I imported everything and I had to login I had the error on login and not able to login anymore and when I tried to recover my password I got the error that the key of the site is not valid for the domain, which is true but I need temporary to be able to do this move somehow without buying a new license.

    Can you or somebody from the technical team advise how to proceed in my case?

    Thanks.

    #206753
     Laura
    Moderator

    Hello, so you want login at the staging or at the original? Please share cpanel access and i will create a new password for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206821
     lusien
    Participant
    This reply has been set as private.
    #206823
     lusien
    Participant
    This reply has been set as private.
    #206824
     Laura
    Moderator

    Hello,try by deleting the theme at the other domain to activate it at the new one.
    I am happy you could resolve it, and ofr the future,try using duplicator plugin,it gives you a zip and a install.php file so you just need to place that at the new site(without WordPress installed) and go to thewebsite.com/install.php to begin the duplication, it works great

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206988
     lusien
    Participant

    Hi Laura,

    I am now validating everything on the new site and fix one by one the problems. Once done I will delete the theme from my temporary domain as I need it anyway for something else.

    I mark the ticket as resolved and in case of other issues I will submit a new one.

    Thanks.

    #207005
     Laura
    Moderator

    Understood 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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