This topic has 8 replies, 4 voices, and was last updated 8 years by 
-
-
I recently updated to RTMedia 4.1.6, then I noticed that lightbox no longer works with media profile pictures. Instead of the lightbox opening, it just shows the pictures on a page underneath the profile.
Other users are having the same issue, and disabling all plugins doesn’t fix the issue. It looks like a possible conflict with the theme. Please see this thread in RTMedia support:
http://community.rtcamp.com/t/lightbox-is-not-working/7408
RTMedia released a new update 4.1.7. I updated the plugin, but it didn’t fix the issue. Apparently, it’s happening on the Sweetdate demo site as well (See link in my previous post).
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
I’ve tried to reproduce this on my local install and i encounter same issue, please let us to investigate in details this issue and these days we will provide a solution for this
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi, are you sure this option in ON? http://7thqueen.com/public-files/gabi/2016-10-11-1by7i.jpg
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Fixed in 2.9.6. Release date 12.11.2016
CheersHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi,
I think there was a typo please update theme now : https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/4994573?s_rank=3
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
You must be logged in to reply to this topic.
