Little bug detected

[excellins]

Hello. When a user want to reply a coment on blog post the lines are not.properly aligned. It happens also on your demo.

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[Laura]

Hello, i do not see it, did you resolve it?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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[excellins]

No it isnt resolved the problem is still there. Try to reply on a.comment made on a blog post in your demo you will see it

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[Laura]

Hello, please check attached, it doesn’t happen for me

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[excellins]

Hey Laura… so sorry for coming late. It happens when a user clicks on reply to repky a user comment

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

It happens also on demo theme ?

Cheers
R.

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What support service includes ? What not ?

[excellins]

Hey Radu yes I happens in your demo also. I will show u images I got from your demo theme.

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[excellins]

https://seventhqueen.com/themes/kleo/blog/courses/communication-information/
That’s the link to your demo. Try to reply the comment directly from the user “j” if u click reply under him that line shows

[Radu]

I will add this to bug list and in future this will be fixed.

Cheers
R.

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What support service includes ? What not ?

[excellins]

Thanks Radu. Please don’t forget the bb press forum also.. When users type the contentis taken to the other side of the screen and users can’t see the other end properly. It’s the same also in your demo. If this won’t be be fixed soon pls is there another forum plug in compatible with kleo?

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[Radu]

I see, ok

BBpress it’s most popular trusted and recommended.

Cheers
R.

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What support service includes ? What not ?

[excellins]

OK but please will this problem be solved soon? Bb press is not properly optimized for kleo theme.

[Radu]

Hi,

From what I see this it looks as it should (no bug) using iPhone 6
https://seventhqueen.com/themes/kleo/forums/topic/what-is-this/

Did you see the same bug on our demo?

Cheers
R.

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What support service includes ? What not ?

[excellins]

Yes this is found in your demo as well. Notice the screen shot I sent to you now.. The editor starts moving by the right and makes contents by the left not be o be seen… From the image I sent to you notice “viewing” on the top has been cut.

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[Radu]

Ok added to buglist we will let you know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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