lo-res images on Members Grid Element

[randy]

Just updated the theme and suddenly all the member profile avitars in this element have gone to lo-res? Was working well prior to update. All other images are working fine. Any help?

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[Laura]

Duplicated, closing

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Laura Solanes - Graphic Designer and Web Designer

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Always happy to help you 🙂

[Laura]

Duplicated, closing

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[randy]

I’m sorry, I don’t follow? Is there a reason I my issue wasn’t addressed? Is this a common issue or topic of another thread? If so, where? I did not find it? Please direct.

Thank you

[Laura]

Hello, you created the ticket 2 times so we closed the duplicated one 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[randy]

Fair nuff! I’ll wait for your replay on active ticket then. Thanks for the followup response.

Cheers.

[Laura]

Already answered and suggested to try regenerate thumbnails plugin, let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[randy]

Already have regenerate thumbnails. And that plugin only works on images uploaded to the media gallery. Which Buddypress user avitars are not. I’m guess it may be a Buddypress or an rtMedia issue? Since the shortcode itself is under Buddypress tab? Or K Elements? I’ve updated all of them and I’ve even deactivated/activated the plugins, changes settings within the shortcode, replaced the image…. all same result. Anything else you can recommend?

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Check in the plugin settings, set large for avatar size and specity the size

If not works maybe it’s needed to increase the avatar size from bp-custom.php

Just follow this : https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

Just add the next in child theme functions or in bp-custom.php

COPY CODE

define ( 'BP_AVATAR_THUMB_WIDTH', 250 );
define ( 'BP_AVATAR_THUMB_HEIGHT', 250 );

And replace 250 with your desired value

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[randy]

Excellent! The one thing I wasn’t doing was plugging in the desired size. Naturally assumed that the blank field would just default to 200×200. But that did the trick. Thanks so much for the help. As you know these things drive a developer crazy!

Cheers,
R

[Radu]

Hi,

Great

Have a nice day

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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