This topic has 3 replies, 3 voices, and was last updated 7 years by rizaldirnm.

  • Author
  • #96099
     Whirling
    Participant

    Hello. When a new user goes to create an account on my site, they are taken to a blank page.  I tried switching from the child theme to the parent theme and then it worked fine and showed all the profile fields, but when I use the child theme it goes to a blank page.

    #96229
     sharmstr
    Moderator

    Try purging your CDN when you switch between themes. The page is loading miss matched files due to your cdn and is having a hard time finishing the page transitions you have turned on in theme options which sets the page opacity to 100 after page load.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #96334
     Whirling
    Participant

    I disabled the page transitions in theme layout and that did the trick. Thanks!

    #166583
     rizaldirnm
    Participant

    Hy Whirling, how do you solve your problem? I have same problem, sometimes user login with facebook and then blank but sometimes no.

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