This topic has 11 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #180751
     antoneikelhof
    Participant

    Hello,

    Since the update, in the popup there is a double facebook login (see attachement)

    Attachments:
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    #180854
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #180924
     Radu
    Moderator

    Hi,

    I see than but i need to login to check something, what’s the username ?

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #180926
     antoneikelhof
    Participant
    This reply has been set as private.
    #180951
     Radu
    Moderator

    It says

    “FOUT: Ongeldige gebruikersnaam. Wachtwoord vergeten?”

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #181209
     antoneikelhof
    Participant
    This reply has been set as private.
    #181272
     Radu
    Moderator

    Hi,

    We have a released a theme update that fix that you can update the theme or you can follow the next: Replace this file content : /wp-content/themes/kleo/page-parts/general-popups.php
    with this one : https://pastebin.com/raw/kYaPEVPF

    That’s it

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #181299
     antoneikelhof
    Participant

    Hello,
    Thank you, it works.
    The problem is that it is possible to loging with facebook on a laptop, but not with a mobile phone.
    The fault code is:
    URL can’t be loaded: The domain of the url is not added to the domains of this app.
    Add all domains and subdomains in the settings of the app to load this URL.

    Do you know how to solve this?

    Attachments:
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    #181323
     Radu
    Moderator

    The error seems to be related to the facebook app settings make sure the api it’s public also it can be a cache of your phone

    I’ve tried to login thru facebook from mobile device and all works smooth.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #181436
     antoneikelhof
    Participant

    Thank you, we have another problem. Everybody that signs up without facebook, won’t show up at the member page “leden”. In the backend, we see them at the users. On the front-end they won’t show up.

    #181437
     antoneikelhof
    Participant

    Sorry for bothering, we already solved it!
    Thank you for al the great support!

    #181466
     Radu
    Moderator

    Great

    You’re welcome

    Leave a review on themeforest if you want

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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