Login popup not working

This topic has 9 replies, 4 voices, and was last updated 9 years by sharmstr.

Author

Tagged: popup login facebook
January 3, 2015 at 14:19 #40932

kajugustavo
Participant

Hello,

We have been working with Kleo for a few months now and it is a great theme. A couple of days ago the popup login stopped working (this includes both Facebook and the user/password login). If you go to the login page, only the User/passwrod login works.

When using the Facebook login the authentication window opens and closes and nothing happens. It only adds a # at the end of the url. I have searched in the forum for an answer and I found somebody that had the same issue and it was caused by another plugin. I already tried disabling plugins and the problem persists.

V. 2.3.1. http://fixeralia.com

January 8, 2015 at 03:53 #41265

Abe
Keymaster

Hi, I see the login works, meaning I put an user/pass combinations and it responded that is wrong.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

January 8, 2015 at 11:30 #41293

kajugustavo
Participant

This reply has been set as private.

January 9, 2015 at 11:18 #41450

kajugustavo
Participant

Hi,

We solved the issue. Here is the solution if somebody needs it:

In the latest Kleo update the buddypress-function.php file was updated. If you are using a child theme, if you are not using the file, just delete it and that is it.

Regards

January 9, 2015 at 16:33 #41493

sharmstr
Moderator

buddypress-functions.php isn’t in the child theme by default. You put it in there at some point. But you do bring up a good point about updates that most people dont think of and that’s comparing any files you copy to the child theme to newly updated files.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

January 9, 2015 at 16:36 #41494

kajugustavo
Participant

That is true. We put it there, so if you update, make sure to replace the files that you put in the child theme as well.

January 9, 2015 at 17:06 #41505

sharmstr
Moderator

I have about 90 files in mine :/ LOL

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

January 26, 2015 at 14:43 #43448

davidvitorino
Participant

Hello,

I have a problem where when clicked the “login with facebook button” in login modal and in registration page does nothing.

I have facebook login enabled on theme options, do i have to insert facebook API key also in the options?

When clicked nothing happens, button links to “#”

I do not have the buddypress-function.php on child theme as @kajugustavo mentioned.

Any ideas?

January 26, 2015 at 14:44 #43450

davidvitorino
Participant

forgot to link the site:

http://careercoach.it

January 26, 2015 at 15:35 #43458

sharmstr
Moderator

Its usually an indication of either a jquery or plugin conflict. What’s easy modal? Try disabling it. If that doesnt work, disable all non kleo tested/approved plugins.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Author

Posts