This topic has 7 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #149422
     andrewseptember
    Participant

    Hi! After updating Kleo theme I’ve started to be having an issue similar to this one https://archived.seventhqueen.com/forums/topic/login-popup-redirecting-to-wp-login-php

    When users log in either by popup window or by typing the /wp-login.php link they are redirected to a blank wp-login.php as though they have to enter the name and password twice while they are actually logged in. How can I fix it?

    #149503
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #149599
     Radu
    Moderator

    Hi,

    I’m unable to reproduce that issue, if I access: https://доселе.рф/wp-login.php it’s displayed the default wp-login page, if I enter a wrong login it’s displayed default wrong message from wp

    Also logging from pop=up with wrong credentials it displaying the error message without redirecting, as it should!

    Let me know stepts to reproduce that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #149635
     andrewseptember
    Participant
    This reply has been set as private.
    #149718
     andrewseptember
    Participant

    just to be more precise, after typing user name and password and hiting enter (or Sign in), a successful login message is displayed, but then the redirection to wp-login.php occurs as though the user should enter the password again.

    Attachments:
    You must be logged in to view attached files.
    #149907
     Radu
    Moderator

    Hi,

    I see,

    Check in wp-admin -> theme options -> misscelanous

    If the problem continues, try to de-activated all plugins then test again if the problem continue to happens, the changes in child theme can be a cause for that and you can de-activate it for testing propouses.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #150079
     andrewseptember
    Participant

    Hi Radu!
    Either of the options below helps to solve the problem:
    1. Choose “Reload the current page” in wp-admin -> theme options -> misscelanous -> Login redirect for popup
    2. Deactivating Paid Memberships Pro plug-in

    I actually do not use the plugin yet. Maybe setting it up properly would help to avoid the redirect. I’ll try it later.
    Thank you for your help! 🙂

    #150129
     Radu
    Moderator

    Great

    You’re welcome
    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 8 posts - 1 through 8 (of 8 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?