This topic has 6 replies, 3 voices, and was last updated 10 years by Radu.

  • Author
  • #84111
     bruce7075
    Participant

    Hi,

    When user login using the popup login form with Facebook account, the message “Login successful, redirecting…” becomes gray color. We have many users complain that they don’t know it’s loggin in so they keep clicking Facebook login button.

    By the way, when I use Facebook to login via popup form with iPhone or Safari browser, it doesn’t show up “Login successful, redirecting…” message.

    Therefore, is it possible to have the message ‘Login successful, redirecting…’ popup, once the login is successful? If possible, the message shows:

    member username here, welcome back. Login successful, redirecting …

    Please kindly help. Thank you very much!

    #84262
     Laura
    Moderator

    Hello, can you share a link and an username?
    For the mobile, the message should appear, did you change the colors? Maybe its invisible because of the color

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #84271
     bruce7075
    Participant

    Hi,

    Our site is ichibichi.com.tw

    This is caused by Facebook login, not by username with password. You may have a look and try to login with Facebook.

    #84548
     Laura
    Moderator

    Hello, is this the message? If so, i could see it by log in with facebook

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #84701
     bruce7075
    Participant

    Hi, when you log in with this popup form, it will show this message under the password field:

    Login successful, redirecting …

    If you use Safari browser or iPhone, it doesn’t show ‘Login successful, redirecting …’.

    Do you understand what I mean now?

    #84979
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #89537
     Radu
    Moderator

    Hi bruce7075,

    Sorry for the late reply,

    I suggest you to update theme and plugins to latest version

    Let me know if this solve your issue.

    Cheers

    RAdu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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