Login/Logout not working – Register not working either

[LuukDriessen]

Hello,

I am creating a new website but I have a few errors.

Since a week the Login/Logout button on the right side top are not working anymore.

Also, when I register on the frontend in the webslide the page reloads but nothing else happens.

 

What kind of error could this be?

Can I give you any more information?

[Laura]

Hello, have you tried deactivating some plugins and testing again? It could be a plugin conflict

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[truebuddah]

Hello, I,m having the same problem. Is there a list of known plugins to cause conflicts?

[Laura]

Hello, we dont have a list right now, try by deactivating one by one and test again 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[LuukDriessen]

I deactivated all plugins and reuploaded the theme.

Unfortunately nothing changes.

What else can I do?

[LuukDriessen]

Update*

When I use the mobile view on Chrome, the login/profile menu is working fine!

But register a new user from the main webslide is not working on a mobile device.

[Laura]

Hello, your website has a coming soon page, i cannot test to register a new user, please let me know once i can 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[LuukDriessen]

Hello Laura,

Thanks for your e-mail.

I made a mistake. When I am logged in it s obvious you cant register again.
So when I’m logged out, the register page works fine!

So thats one problem solved.

But the login/profile menu is still not working. Do you have any idea how I can solve this?

Gr Luuk

[Laura]

Hello, as you have the coming soon page, you cant use the login popup as when you log off you only see coming soon page. Register and login options are only for Not logged in users and visitors

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[LuukDriessen]

Hello Laura,

Thanks for your reply.

When I am logged out OR logged in, the profile/register/login/logout menu is not working at all.
I can’t click and there is no dropdown when I am logged in.

This has nothing to do with the coming soon page.

Do you want user credentials so you can check for yourself?

[Laura]

Hello, please do share login credentials 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[LuukDriessen]

This reply has been set as private.

[LuukDriessen]

This reply has been set as private.

[Laura]

Hello, the login issue is related to a custom css
As you can see in the screenshot, the login buttons have a margin that makes it go BELOW the menu links, so it makes it not clickable
That is why they should be on top of it, i suggest to delete that margin.

About the tabs issue, i didnt do anything that could affect it

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[LuukDriessen]

Awesome! How can I missed that!

Thanks for your help 🙂

[Laura]

Hello, glad it helped 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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