This topic has 7 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #177593
     shahin3
    Participant

    Hello,

    logout button doesn’t work. I tested on Microsoft Edge, Mozilla Firefox and Google Chrome. It return back page “404 Not Found”.

    Shamsuddin

     

    #177708
     Kieran_SQ
    Moderator

    Hi,

    It looks like you’re using a plugin or snippet to restrict backend access (wp-admin etc) disabling this and clearing your cache(s) should restore the functionality.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #177763
     shahin3
    Participant

    Hello,
    I disabled all plugins that did not come with Sweet date. They are 1. Quiz And Survey Master
    2.WP Statistics

    Now all activated plugins are 1. bbPress 2.BP Profile Search 3.BuddyPress 4.Elementor
    5. Paid Memberships Pro 6.rtMedia for WordPress, BuddyPress and bbPress
    7. Slider Revolution 8.WooCommerce 9.WordPress Importer

    Another problem that I am experiencing (It may related to early problem.) I can not Import Buddypress profile fields. When click “mport Buddypress profile fields” button. It shows popup message “Could not import. Please make sure you have Buddypress installed and activated.” as shown in screenshot. Although Buddypress is installed and activated. I also tested by disabling and reactivating Buddypress, bbPress, BP Profile Search individually and all together but no result.

    Shamsuddin

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    #177826
     Kieran_SQ
    Moderator

    Hi,

    Are you using the SweetDate Child theme? If so, do you have any content in functions.php? If you do, please make a backup of this file and remove any code you have added to see if this resolves your issue. Clear your cache(s) before testing (Ctrl+F5).

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #177953
     shahin3
    Participant

    Hello,
    I am using the SweetDate Child theme. I did not add any content in functions.php.

    Shamsuddin

    #177990
     Kieran_SQ
    Moderator

    Hi,

    Please update this ticket with admin credentials in a private reply so I can look into this further for you.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #178058
     shahin3
    Participant
    This reply has been set as private.
    #178061
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and was able to import the BuddyPress profile fields. You can see your profile fields by going to WP Admin > Users > Profile Fields.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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