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November 12, 2014 at 01:43 #35129chazzzzyParticipant
The Lost Password text says Username or Email yet you can ONLY put in an email address otherwise it says: ERROR: Invalid email.
The regular WordPress Login/Forgot Password allows an email or username, but your’s checks to see if an email has been entered.
So could you change the form to just say: Email address?
Thanks!
Charles
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You must be logged in to view attached files.November 12, 2014 at 02:01 #35133KamalModeratorHi, Can you please give me the link to your site so that I can see the form ? It can be fixed. thanks.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 12, 2014 at 02:14 #35135KamalModeratoryou are most welcome. By the way, I could not access to the login page to test. I have added the screenshot here. I could solve the problem if I could see the form live. thanks.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAttachments:
You must be logged in to view attached files.November 12, 2014 at 02:18 #35137chazzzzyParticipantThe login button is in the upper right corner.. pic included.
Thanks!
Charles
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You must be logged in to view attached files.November 12, 2014 at 18:13 #35239KamalModeratorHi Charles,
You can solve this problem in the following day. You need to have ftp access to your web host.
1. You need to create a folder in side the KLEO Child theme and you should name it “page-parts”.
2. Copy “general-popups.php” file from the KLEO parent theme to the page-parts(you created in the first step) folder in your child theme.. this file can be found at “wp-content/themes/kleo/page-parts/general-popups.php”.
3. Edit the general-popups.php in side page-parts in KLEO Child Theme. Replace line 55 with this line of code:COPY CODE<input type="text" id="forgot-email" autofocus required name="email" class="form-control" placeholder="<?php _e("Email",'kleo_framework');?>">
As you can see that I have only removed the “username or” from the placeholder value. 🙂 Now save the file and refresh your your site. It should work just fine. If you can not do that, you can give me a temporary access to your site. Then I will fix this for you. Please let me know if it works for you.
Thanks,
KamalHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 12, 2014 at 18:41 #35253chazzzzyParticipantThanks so much!
Can you let the developers of the theme also know? So that they can update that file in the next release?
Thanks!
Charles
November 12, 2014 at 18:49 #35259KamalModeratorYou are most welcome. I am very happy it helps it. and Of course the developer knows about it. So he will fix this in the next update. Thank you very much for staying with us. 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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