This topic has 2 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #140684
     emmyla
    Participant

    Hi there,

    I have a theme update waiting in my site, but I’m nervous to update it because I get a pop-up warning that I will lose any customization.  Can you confirm this or tell me that it’s not true?

    I’m attaching a screenshot of the warning

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    #140686
     emmyla
    Participant

    I have backed up my site with UpDraft Plus plugin, but I would really hate to lose all my customizations.
    Thanks for your help.

    #140888
     Laura
    Moderator

    Hello, that would only happen if you dont use a child theme. If you use a child theme and did all changes at the child theme then you wont lose any customization 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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