Lost all Kleo customizations by adding a widget – wordpress compatibility?

[empoweredanimals]

Is there some incompatibility with the latest version of WordPress? We used the dropdown in the menu bar to add a widget. Then ALL of our theme customizations disappeared. It’s like it’s no longer syncing with the database for our up-to-date Kleo settings. Deleting the widget made no difference.

Help!

[empoweredanimals]

It would help me most to know how to restore these settings from a backup. They’ve got to be in the database somewhere, right?

[empoweredanimals]

We were able to restore from a backup (exported data) but still haven’t figured out how this happened.

[sharmstr]

Assuming you’re talking about adding a widget using the WP customizer, did you guys change the active theme from child to parent? Theme options are set/saved at the theme level, so changing this would also change the theme options. I’ve tested on 3 of my sites and didnt have this issue.

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