Lost eveything

[mcoombes]

Hi Guys I need some help.

My website has nothing on it …. all vanished after I did the last update.

On my dashboard the pages are there but there is nothing on them.

I can not seem to edit any pages …… visual composer does not work.

The whole thing is a disaster …… All I want to do is fix it and if that means doing the whole website again than I will do it.

The website is: wwww.hellosexyworld.com

Help please !!

[mcoombes]

Just a quick thing ….. if I create a new page than all the features to edit work. But if I select a page already created I get nothing

[Radu]

Hi,

Please enable the debug function https://codex.wordpress.org/WP_DEBUG#Usage

Do you have updated the plugins to ?

Regards

Radu

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What support service includes ? What not ?

[mcoombes]

At the moment I do not understand this debug function ….. and will look at it in the morning.

My plugins are up to date …… although I have this error message with WP Statistics plug in.

ERROR: WP Statistics has detected an unsupported version of PHP, WP Statistics will not function without PHP Version 5.3.0 or higher! Your current PHP version is 5.2.17.

Can anybody tell me what this means?

[mcoombes]

Hi, I have read the link you sent me on the WP-Debug.

But I dont really understand it.

How do you enable the debug function ?

Simple instructions would be appreciated 🙂

[mcoombes]

Should I use a plugin ?

If yes which one would you recomend ?

[Radu]

Hi,

Try to update theme to latest versio 3.0.9 and plugins to latest version, if this not solve your issue try to contact your hosting company and ask them to change php version to 5.3 or higher

Regards

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[mcoombes]

Hi guys ….. wow it seems to be getting worse.

Today I spoke to my hosting company (Bluehost) who told me that my problem seemed to be with a plugin conflict.

They deactiviated all my plugins but now when I try to reinstall plugin this message is what I get:
An error occurred while installing Visual Composer: Could not create directory. /home7/hellosex/public_html/wp-content/plugins/js_composer/.

Any ideas what I should do ?

[mcoombes]

This message I get with all plugins !!!!

What the heck is happening !!!

[Radu]

Hi,

Try to set folder permissions 755 for :

wp-content/uploads
wp-content/themes
wp-content/plugins

https://codex.wordpress.org/Changing_File_Permissions#Using_an_FTP_Client

Regards

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[mcoombes]

Hi all fixed and now working.

You can close this thread

Thank you for your help

[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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