Lost password modal

[Anchora]

hey 🙂

when using the lost-password-modal, the link in the sent email gives a page that says “invalid key”
right after this, the wordpress-resetform is shown.
with this, when somebody enters the mailaddy again, it works.

but not from within the modal directly, only after this second try.

could this also be related to not having updated the theme yet?
(which causes other trouble to me, as said in the other thread)

any solution?

thank you.

[studiblog]

i have this too. it was also with the old 2.3 version. but i have no solution for you…

[Abe]

Hi, That should be fixed in 2.4 version.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[studiblog]

you are right, it’s fixed

[chrisbehnke]

Hmm.. I have tried everything and it still seems to be happening on our site…

thoughts??

http://fit2b.us

[chrisbehnke]

Yes, I believe I have the most recent version, as I have just downloaded from theme forrest and re-installed the theme, and I’m having the same “invalid” key issue..

http://fit2b.us

thx

[Abe]

I don’t know if you are talking about the same thing. This topic is about the email link you receive.
After the update click to reset your password again and see the new link

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Hi Chris, Create an account for themesupport@seventhqueen.com so we can reset it on your site.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Hi Chris, We just did a test and it seems you are using a plugin for login related pages. I am pretty sure it is a problem with it since even from it’s page the same error occurs. Disable it an redo the tests please. Make sure in the feature you do this step

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

Posts