lost theme setting

[simonklimek]

hello dear support,

I’ve lost all changes which I’ve done on my website so far. All theme setting has reset one day I don’t know the cause of this issue. Is it might be caused by changing theme name in style.css or W3 Total Cache plugin? Have you got a clue for this ?

 

regards

Simon

[sharmstr]

Did you switch from the Kleo parent theme to the child theme or vice versa?

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[simonklimek]

no, I did not change the themes, however childtheme is intalled on my WP, I’m writting to you about this issue because it was unexpected behaviour, next time I will do the backup of theme setting and I hope it will not happen again. If my feedback will help you in theme development will be great.

[sharmstr]

I’m asking because theme options are tied to the theme. In other words, if you had the kleo child theme enabled and changed anything in Theme Options, when you switch to Kleo parent theme, those settings will appear to be “lost”. If you switch back to kleo child, you’ll see them again. Every single time someone has reported that their theme settings have been “lost” it was because of this.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[simonklimek]

ok It might be clue for this issue I’ve changed theme name in style.css from KLEO to KLIMEK and then WP recognise it as a new theme right?
I will do the configuration again. Thanks for quick response and support.

regards
Simon

[sharmstr]

No problem. You might find this helpful as well: http://sharmstr.com/saving-importing-and-exporting-kleo-settings/

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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