Lost Your Password error message is not properly initialized

[gigidesign]

When there is an error message displayed after hitting the “Lost Your Password” link, the message stays on the pop-up login window when the window is re-opened. It’s very confusing.

[Radu]

Hello,

Please provide the URL and a screenshot with that problem.

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[gigidesign]

gedmart.com

Attached is one error msg. When you close the window and click the login option then “Lost Your Password” link again, you see the same error msg. Shouldn’t it be initialized every time the window is opened?

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[Radu]

Hello again,

Unfortunately i cannot view your site because of this… ( see attachment )

I think is banned all my ISP IP’s

My advices are next :

Go to kleo theme demo page and compare behavior of that popup.

Try to update theme to latest version

If you have made modifications or added stuff in child theme, try to disable child theme and check again.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

Attachments:

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[gigidesign]

Why don’t you do your own testing? You understand what the problem is right? So, you don’t really have to get into my site.

[Radu]

This issue will be fixed in a future update.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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