low resolution image

This topic has 6 replies, 3 voices, and was last updated 5 years by Radu.

Author
January 7, 2019 at 01:58 #216088

rogercanesso
Participant

Hello,

The resolution of the images in Buddypress are very low. How can this be solved?

Thank you!

Attachments:
You must be logged in to view attached files.

January 8, 2019 at 10:31 #216150

Laura
Moderator

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

January 8, 2019 at 16:12 #216166

Radu
Moderator

That it’s a image of a group or a profile cuz i cannot figure out

A method can be fund there https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

January 8, 2019 at 16:58 #216178

rogercanesso
Participant

When a link is posted to Buddypress the image is displayed at low resolution. The avatar image is ok. The problem is with the images that are displayed through a link.

Attachments:
You must be logged in to view attached files.

January 9, 2019 at 13:03 #216231

Radu
Moderator

Can you please provide an wp admin account to can take a closer look ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

January 9, 2019 at 15:47 #216242

rogercanesso
Participant

http://www.comunidade.educacaomusical.com.br
@admin_comunidade
1234567890

January 10, 2019 at 16:44 #216294

Radu
Moderator

Hi,
Tried to figure out but i’ve noticed this it’s not a theme issue since the thing happens also when you are using any other theme

I recommend you to ask the same question directly on the buddypress forums since the issue it’s more related to their plugin than our theme.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?
Author

Posts