This topic has 7 replies, 3 voices, and was last updated 11 years by Abe.

  • Author
  • #36597
     claremcsharry
    Participant

    Hi there,
    I am having problems with the site http://www.oldcolumbansociety.com
    It only happens when I view the website in Safari. I tested it on Chrome and Mozilla and Explorer.
    If you click on the main menu, you can see all the menu options below the line. However if you move the cursor down to try to click them, they disappear.
    Most of my menu options can be seen when you log in. I created a temporary menu option so you can see the problem even when you are logged out.

    See http://www.oldcolumbansociety.com/login/

    There is a main menu with 2 options- Exit and Login/Register.

    I created a menu option under the login/register – you will see an option called Test Menu.

    If you hover over Login/Register, you can see the option: Test Menu. However if you try to bring the cursor down to click it, it disappears.

    Can you help with this problem?

    Regards,
    Clare.

    #36716
     claremcsharry
    Participant

    I bought your theme. I have a problem with Safari and the theme Kleo. The main menu options disappear when you try to click on them on the dropdown. . I have set up an user: clareweb and the pw is clareweb If you use Safari and click: http://www.oldcolumbansociety.com/login/

    login using user details above: If you hover over menu option called Media , there are 5 options that appear. If you try to click on any of them, they disappear.

    Can you see the problem? Regards,

    Clare

    #36781
     Kamal
    Moderator

    Hello Clare,
    I am looking into the problem. Please do not forget to mark your post with any credential as private. I have done this time for you.
    Thanks.
    Kamal.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #36794
     claremcsharry
    Participant

    Kamal,
    I changed the password for clareweb. user is the same; clareweb. Password is now: receiptbook999

    Thanks

    #36881
     claremcsharry
    Participant

    Hi there,
    I was wondering if you got my private message?
    Have you any news?

    Regards,
    Clare.

    #37409
     Abe
    Keymaster

    Hi, I got the message but tested and works fine on my Safari and could not manage to replicate your issue..

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #37508
     claremcsharry
    Participant

    Hi there,
    Have you tried it by logging in using the clareweb login?
    I am using a pc – laptop. My version of safari is: 5.1.7
    There is definitely a problem for me and one of the users that was testing it.
    What are you using(laptop, pc, mac) to view the problem? What version of Safari are you using?
    I didn’t change any settings after I installed Safari. Did you?
    Please see my attached images – image 1 and image 2
    On image1 I can see a number of options when my cursor hovers on the menu option – members.
    If I try to click on OCS rules, which is one of the dropdown options, I can’t – I get image2.

    Regards,
    Clare.

    #37511
     Abe
    Keymaster

    I am using Safari 8.0 in Os X Yosemite with no settings out of ordinary. See my little video http://cl.ly/Ynpu

    You should consider upgrading Safari maybe

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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