This topic has 13 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #201258
     pavan2reach
    Participant

    Hi! I am unable to use Max megamenu, I wanted to create megamenu to different user types. but mega menu is not working.

    #201304
     Laura
    Moderator

    Hello, can you specify what is not working exactly? share some screenshots?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #201310
     pavan2reach
    Participant

    I am unab;le to click the tabs kindly login to see it yourself….
    Website: https://ursuperstar,com
    Extra details: Username: adminrh Password: @adminforrighthere

    Attachments:
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    #201313
     pavan2reach
    Participant

    Hi I am unable to edit themes as the tabs are not working, I am unable to click on the tabs
    Mega Menu -> Menu Themes -> Menu bar
    kindly login to see it yourself….
    Website: https://ursuperstar,com
    Extra details: Username: adminrh Password: @adminforrighthere

    Attachments:
    You must be logged in to view attached files.
    #201381
     Laura
    Moderator

    Hello, have you tried to contact the max mega menu plugin author to see if its a known bug or if they know how to fix it? because we have more experience with our themes than with other plugins, just let me know if they can help you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #201413
     pavan2reach
    Participant

    its working on other themes, I have disabled all the plugins and cleaned database, and started afresh, the problem is not with Max mega Menu…

    Attachments:
    You must be logged in to view attached files.
    #201502
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #201560
     Radu
    Moderator

    Hi,

    I need ftp credentials to can take a closer look please (private reply)

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #201574
     pavan2reach
    Participant

    FTP Username: adminrh@ursuperstar.com
    FTP server: http://ftp.sastra.in
    FTP & explicit FTPS port: 21
    Password: @adminforrighthere

    #201866
     Radu
    Moderator

    Fixed, it will be included in next theme update.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #201872
     pavan2reach
    Participant

    hi
    when is the update scheduled?

    #201899
     Radu
    Moderator

    Hi,

    Nor sure i will ask core developer, if you need to do the same for other installs just

    Replace this file content : wp-content/themes/buddyapp/lib/metaboxes.php

    With the content of this one : https://pastebin.com/raw/g0QkqyNk

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #201900
     pavan2reach
    Participant

    hey thank you!!! resolved

    #201996
     Radu
    Moderator

    Great
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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