This topic has 19 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #128917
     timothee
    Participant

    Hello,

    On certain groups , I would like to prevent users from adding media. When I create a group, I select “only admin can create album” but it doesn’t work. Users still can add media on the group.

    What should I do?

    #128945
     Radu
    Moderator

    Hi,

    I’ve tried and i confirm this, but i’ve switched to default wordpress theme twenty sixteen and same issue is occurred, it seems that this issue is not related to the Kleo theme and it’s seems to be related to the rtMedia.

    You can report this on they forum support.

    Cheers
    R.

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    #131313
     timothee
    Participant

    Hello,

    When someone get logged, he automatically lands on a 404 error page. How do we change the logging landing page ?

    Thank you!

    #131350
     Radu
    Moderator

    Hi,

    You can use this plugin : https://wordpress.org/plugins/redirect-after-login/screenshots/ but please set to default all redirect options from our theme from wp-admin -> theme options -> miscellaneous -> Default wp redirect and homeredirect -> default

    Cheers
    R.

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    #131453
     timothee
    Participant

    Thank you, the loggin redirecting is working!
    But we have another issue: when we lost the password, we are redirect on a 404 error page. This page URL is “http://www.ordiges.com/community/lost-password/” but we can’t find the page called “lost-password” nowhere, so it can’t be modified. Do you know how to fix that?

    Thanks in advance!

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    #131475
     Radu
    Moderator

    Hi again,

    Make sure you have assigned a my account page and also the options checked see screenshot

    wp-admin -> woocoomerce -> settings -> accounts ->

    Then re-save permalinks from wp-admin -> settings -> permalinks.

    Cheers
    R.

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    #131617
     timothee
    Participant

    Hello,

    Thanks to your advice I managed to redirect to a page we have created but this is a blank page. I guess there is a direct redirection to a lost password page; where people land and are able to change it on their own, just like in every website. Can you indicate me where to find it please?

    Thank you very much

    #131666
     Radu
    Moderator

    Hi,

    An very easy for to show the field that reset the password it’s to paste this #kleo-lostpass-modal at the end of every url of your site example : http://www.ordiges.com/community/#kleo-lostpass-modal or http://www.ordiges.com/community/recovery-pass#kleo-lostpass-modal you can made a link that links to this pop-up from example

    COPY CODE
    
    <a href="http://www.ordiges.com/community/#kleo-lostpass-modal">Click here to reset the pass</a>
    

    Let me know if it’s ok like this

    Cheers
    R.

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    #131786
     timothee
    Participant

    Hello,

    I am truly sorry but I don’t understand what you mean. Could you explain in other words please?

    Thanks
    J.

    #131807
     Radu
    Moderator

    Hi again,

    Accessing links with #kleo-lostpass-modal in url should display the lost pass pop-up, but for some reason on your site it doesn’t work.

    To can have lost pass page active you should activate woocommerce plugin and to associate a my account page like here :

    wp-admin -> woocoomerce -> settings -> accounts ->

    The access http://www.ordiges.com/community/my-account/lost-password

    That’s all
    R.

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    #132039
     timothee
    Participant

    The thing is we don’t have this “My account” page nor in the list, nor in the page/draft… Where can we find it?

    Thank you!

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    #132048
     timothee
    Participant

    Hello again!
    Great news! I manage to get the right redirection for the lost password!! thank you for your advices.

    Now I have another issue (let’s hope it will be the last one).
    When I am on my profile page, above my icture there is written “update account” but when i click on it, I am redirected to a random contact page with a map.
    A way to fix that?

    Thank you!

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    #132057
     Radu
    Moderator

    Hi,

    Just create a new page My Account and add this shortcode in it [woocommerce_my_account]

    Cheers
    R.

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    #132165
     timothee
    Participant

    Hello again!
    Great news! I manage to get the right redirection for the lost password!! thank you for your advices.

    Now I have another issue (let’s hope it will be the last one).
    When I am on my profile page, above my icture there is written “update account” but when i click on it, I am redirected to a random contact page with a map.
    A way to fix that?

    Thank you!

    Attachments:
    You must be logged in to view attached files.
    #132197
     Radu
    Moderator

    Hi,

    You’re welcome, please check in wp-admin -> memberships -> pages -> you should assign every page.

    Let me know

    Cheers
    R.

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    #132639
     timothee
    Participant

    Hello,
    I am having a hard time trying to do that. I was wondering, can I just delete this “button”? I don’t really need it actually. How do I do that?

    Thnak you

    #132667
     Radu
    Moderator

    Hi,

    Add this css to wp-admin -> theme options -> general settings -> quick css

    COPY CODE
    
    div#item-header-content span.label.radius.pmpro_label { display:none !important; }
    
    

    Cheers
    R.

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    #132668
     Radu
    Moderator

    Hi,

    Add this css to wp-admin -> theme options -> general settings -> quick css

    COPY CODE
    
    div#item-header-content span.label.radius.pmpro_label { display:none !important; }
    
    

    Cheers
    R.

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    #132800
     timothee
    Participant

    It worked. Thank you very much!

    #132852
     Radu
    Moderator

    No problem

    Cheers
    R.

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