This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #196570
     spocar
    Participant

    Hello team. Today something weird happened on my site. I was trying to install a ssl certificate for my site not sure if that has something to do with my problem, but suddenly the when I was trying to edit my page I realized that some images are not showed. when I try to add an image in elementor it shows me the thumbnails  without any image. and when I go to my media library in my dashboard it shows the same, but when I change the view to mode view it shoes as in the second picture. but still I can;t add or edit any image on elementor because i will not be able to see it. I really need some help with this. Thank you so much in advance team.

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    #196660
     Laura
    Moderator

    Hello, please try using the following plugin https://wordpress.org/plugins/really-simple-ssl/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #196669
     spocar
    Participant

    Hello laura. what I want to do es the thumbnails are not showing and when I want to add an image the image doesn’t appear. is just showed as blank space.

    question 2.- For this kind of site do I need to install a ssl? because I read around itnernet that when people pay for a service usually site needs to have a ssl is it true?.

    #196834
     Laura
    Moderator

    Hello, if i could check it at your site it would be better, but its not loading, let me know 🙂
    And you need a SSL when asking for credit cards, using paypal its not necessary

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #196870
     spocar
    Participant

    Hello laura. I had a technical issues with my site and i had to do everything again.

    #196978
     Laura
    Moderator

    Hello, i understand, please let me know if i can do something for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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