Member register issue

[dnvgoods]

Hello,

My site has been having an issue. When some new users, not all, try to sign up. They receive conformation email, and this is what the get below.

Thanks for registering!

To complete the activation of your account, go to the following link: https://wiccan-chat.com/activate/epUQXFYHDROXXpdXLBdbk5xCPqsDjPkz/

Now that link sends them to a page that asks for. Please provide a valid activation key.

Activation Key:

That is not supposed to be the process for signing up. Can you please help with this problem?

Thank you,

David C.

 

[Kieran_SQ]

Hi,

It looks like you’re running BuddyApp 1.5.3 with BuddyPress 3.0 – for BuddyPress 3.0 compatibility you will need to update BuddyApp to 1.5.6

https://archived.seventhqueen.com/buddyapp/article/changelog

If you haven’t setup updates for BuddyApp yet you can do so by following this quick guide https://archived.seventhqueen.com/buddyapp/article/theme-plugins-updates

Once you have updated BuddyApp make sure you clear all website caching, CDN and local cache to get the latest files locally.

Thanks,

Kieran

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