This topic has 3 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #144256
     Hanifa
    Participant

    Hi there I’v check this ticket https://archived.seventhqueen.com/forums/topic/total-member-count-members-page but did not see the resolutions to it.

    I have the same problem.

    I’ve check my Sql_Table_User and only have there 30. And in the dashboard User it apear 30, but as you can see in the image i’ve attach here there is a number that also is not correct the “participant” apear 23, but when you go to the page of the participant there is only 20 (an this is the correct number).

    Also in front-end, the page of member show 33, when there is only 30 members.

    And I’v already did the repair tool to Forums and BuddyPress

    So what you think is the problem? Can you help with this?

    Thank You!

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    #144330
     Radu
    Moderator

    Hi,

    Using default wp theme the numbers will change ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #144563
     Hanifa
    Participant

    Hi there,
    I’ve just discovery that this problem has to do with SQL tables.
    So if someone has problems like this they should check the sql table “users” and check if the “ID” of the users that appear in the other table call “bp_xprofile_data”.
    What happened to me was that is this last table there where more that one ID for the same user. So I identify the ID that was wrong – this one does not apear in the “users” table. So in the user table, you have to create the second ID to that user. You do this by “Insert Line”, just add the ID, don’t need to add nothing more. Then go the Dashboard of WP in the Users, and will see that you have a new user, that does not have inf. só you delete that user in WP, and automatically it will “clean” your tables. And the numeres will apear correctly in both front-end and back-end.

    #144697
     Radu
    Moderator

    Thank you for providing the reason for that

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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