This topic has 1 reply, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #177184
     Egonus76
    Participant

    Dear Support,

    We installed the theme on http://www.campinglifedating.nl and we only see the admin member appear in memberships

    We have imported more members than one and it seems they cant find the members..

    We followed the instructions in the youtube video and documentation.

    Where did we went wrong?

    Please help.

    Cheers,

    Egon

     

    #177276
     Kieran_SQ
    Moderator

    Hi,

    I have looked at your site and I can see three members have activated their account. How many members do you have in the back-end?

    As a test please try installing the User Switching plugin available for free on the WordPress Plugin Repository https://wordpress.org/plugins/user-switching/. Once installed go to WP Admin > Users and switch to a user that you do not see on the front-end, once you have switched, check to see if the user now appears on the front-end. If this is the case it will mean the plugin you used to create demo users did not activate the accounts and they will not appear until they have been activated.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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