members icon problem

[spocar]

Hello. First at all let me congratulate you guys for make this awesome website theme, it looks amazing.

 

I have a small issue, i was watching your tutorial videos on youtube and everything went really good. i just have a little problem with the pictures. as you an see in the searching box it was suppose to show a icon of the lasted registered member. However, it is not showed to me as same as the bottom part in the top members section. maybe is because an option that i mark , but i dont remember. Thank you so much and again this theme is really beautiful.

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[Kieran_SQ]

Hi Spocar,

Thanks for contacting us about the members element on the home page. Your website is behind a ‘Coming Soon’ page so I cannot check – can you confirm for me that you do indeed have members under WP Admin > Users.

If you do can you please update this ticket, in a private reply, with newly created admin credentials for your WordPress site so I can check this out. You can create a new member by going to WP Admin > Users > Add New, make sure to select admin as a role for the new user.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[spocar]

hello again sorry for late reply. The only admin that is in the site is me. but i was able to make the site public already. but still cant see the members icon on the site.

[spocar]

Updated.. just realized that i can see the icons on mobile mode, but in desktop mode they are not showed

[Kieran_SQ]

Hi,

I think you may have a caching issue on your end as I can see the images when I visit your site (see screenshot). I cannot check the /members/ page without an account as you have Paid Memberships Pro active.

Try clearing your browser cache completely (except for form data and passwords) by pressing Ctrl+Shift+Del, closing the browser and then opening again.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[spocar]

Thank you!!! you are the best!!

[Author]

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