This topic has 4 replies, 3 voices, and was last updated 9 years by Abracadabra.

  • Author
  • #31512
     essach
    Participant

    I had multiple queries
    Verification email related
    a. The members who register newly are not getting verification email? I checked the spam folder and well as normal inbox, the email isn’t sent – am i missing any setting?
    I have activated the mail chimp account

    Buddy press forms related
    b. How do I customise the information requested during registering? – I see forum replies mentioning from admin area but not sure how?
    c. How do I add different search fields to the search form – guess that would be based on above query

    #31567
     Catalin
    Moderator

    Hello,

    a. this is an issue regarding your mail server configuration not the theme functionability… please take a look at this plugin, it may help you solve your problem:

    https://wordpress.org/plugins/wp-mail-smtp/

    b. c. to add new fields, first you need to go to (Users > Profile fields)… you can add from here new fields based on your needs… to control what to show, you will have to go to (Sweetdate > Buddypress)… take a look at mu screen shots for more details.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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    #31656
     essach
    Participant

    Thanks. I installed the said plugin but i am still facing the same issue. When i send a test mail – via SMTP from the Settings->Email section, it gets sent; but there is no auto email sent when a user signs up
    Not sure if i am missing some set up issue?

    #32216
     Catalin
    Moderator

    Hi, this is not related to the theme since the mails are sent trough WordPress default functionality and it should be related to your server. Try to speak at your hosting to check emails and things like this

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #60317
     Abracadabra
    Participant

    HI essach, I actully have the same thing, when i try the smtp it gets sent as test but automatic emails dont get send to msn accounts, i think in my case thats an issue with godaddy and being in some way blacklisted with MSN email accounts. Have you solved this problem?

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