Membership level display

[msukheraca]

Hello I just updated theme to its new version, after that i can see only trial membership is displayed, paid membership is not displayed, please assist to fix this, no email messages delivering to any new membership sign up messages to new member or to admin

[lagodny]

Hi,

try to re-save membership settings in WP-admin – Sweetdate – Memberships – Order in Membership table

[msukheraca]

I tried as you suggested, but still the same issue, please advice

[msukheraca]

hello do you have any answer for my question

[Abe]

Hello, your password does not work but what you say makes no sense. Please check you settings carefully.

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[msukheraca]

Hello Abe
This is the funniest reply I have ever received in any customer support portal.
I have changed the password for security purpose and checked settings many times but it still the same.
Kindly forward the case to someone who can reply SENSIBLY.
Appreciate an earliest reply.
Thanks

[Abe]

Hi, I didn’t want to offend you in any way but since I couldn’t login and the details provided weren’t enough to reproduce your problem, I was just saying my opinion from the experience

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Your password is still not good so please try to reset the password and let me know the new one so I can take a peak on your site.
On my several installs that is not happening so that is why I am saying we need to see what setting is about that needs to be fixed or if indeed is an error to be able to fix it

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[msukheraca]

This reply has been set as private.

[msukheraca]

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[Abe]

Please disable your plugins first since the problem came from a plugin installed.
See attach

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[msukheraca]

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[Abe]

… I am looking at the page and it is there. what page are you accesing?

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[msukheraca]

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[msukheraca]

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[Abe]

for spam try Akismet or WangGuard

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[msukheraca]

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[msukheraca]

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[Abe]

yep, I managed to replicate it and will come with a fix asap

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

I managed to fix it on your site. On the Theme options page – Memberships, you set the same 0 order for both levels and that is why only one was showing

Cheers

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[msukheraca]

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[Abe]

I told you in my responses above.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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