Membership level display

[msukheraca]

Hello I just updated theme to its new version, after that i can see only trial membership is displayed, paid membership is not displayed, please assist to fix this, no email messages delivering to any new membership sign up messages to new member or to admin

[lagodny]

Hi,

try to re-save membership settings in WP-admin – Sweetdate – Memberships – Order in Membership table

[msukheraca]

I tried as you suggested, but still the same issue, please advice

[msukheraca]

hello do you have any answer for my question

[Abe]

Hello, your password does not work but what you say makes no sense. Please check you settings carefully.

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[msukheraca]

Hello Abe
This is the funniest reply I have ever received in any customer support portal.
I have changed the password for security purpose and checked settings many times but it still the same.
Kindly forward the case to someone who can reply SENSIBLY.
Appreciate an earliest reply.
Thanks

[Abe]

Hi, I didn’t want to offend you in any way but since I couldn’t login and the details provided weren’t enough to reproduce your problem, I was just saying my opinion from the experience

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[Abe]

Your password is still not good so please try to reset the password and let me know the new one so I can take a peak on your site.
On my several installs that is not happening so that is why I am saying we need to see what setting is about that needs to be fixed or if indeed is an error to be able to fix it

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[msukheraca]

http://zawajalislami.com/wp-login
admin
UdempTU)eBqG%c#6@IilggUR

[msukheraca]

sent you credentials kindly check the memberships

[Abe]

Please disable your plugins first since the problem came from a plugin installed.
See attach

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[msukheraca]

have deleted as you suggested, still the same, and honestly i installed this plugin later the problem occurred before that, but anyway please suggest something to fix this issue.

[Abe]

… I am looking at the page and it is there. what page are you accesing?

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[msukheraca]

i could understand , it just shows the trial level membership but i have restricted two levels for premium members it doesn’t show up with that. moreover as soon as i remove the plugin lots of spam registrations started , you can see that. please suggest a compatible plugin to stop spam

[msukheraca]

I am going to reset the password again as i am not able to loginbelow is the new password
kP#aCBr)54wdQd7(

[Abe]

for spam try Akismet or WangGuard

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[msukheraca]

Thanks did you find something with membership issue?

[msukheraca]

any progress on membership issue, i am still waiting for any reply

[Abe]

yep, I managed to replicate it and will come with a fix asap

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[Abe]

I managed to fix it on your site. On the Theme options page – Memberships, you set the same 0 order for both levels and that is why only one was showing

Cheers

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[msukheraca]

Thank you so much for your help
Please let me know what I had done wrong, ( for my learning )
I also have bought KLEO so i will make sure i am not repeating the same mistake.
Appreciate your reply.
Thanks

[Abe]

I told you in my responses above.

Cheers

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