Membership Level Expiration Date

[sieglufer]

Hi, one thing I can’t find or set is the Expiration Date for a Membership Level. There is the “Initial Payment”, then the “Billing Amount (which is the recurring subscription)” and it’s time can be set. There is “Billing Cycle Limit” for recurring subscription. And I see “Membership Expiration” which linked to both “Initial Payment” and recurring subscriptions. So if I choose an expiry date with “Membership Expiration” option recurring will also stop.

What I mean is “Initial Payment” has no period or expiration setting options. So when would recurring subscription start?

Also I wanted to check if I could do payment plans such as most dating website do:
-Membership level 1: 1 month $10
-Membership level 2: 2 months $15
-Membership level 3 :3 months $20
At the expiry date of the above periods the Recurring system auto-starts.

How can I do this? Is there any options I misunderstood? Thank you!

[SQadmin]

Hi, As it says in the field description:
“Set the duration of membership access. Note that the any future payments (recurring subscription, if any) will be cancelled when the membership expires.”
So the counter starts from the date the membership is enabled regardless of the recurring options you set.

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[sieglufer]

If I check “Membership Expiration” then set “Expires In” to 1 month, the “Initial Payment” would include 1 month of membership. When this “Initial Payment” expires after 1 month the “Recurring Subscription” starts. Or is it also cancelled because the description says: “…(recurring subscription, if any) will be cancelled when the membership expires.” This is the part that got me confused.

[SQadmin]

Like I said, is simple, it expires after 1 month after registration for example if you set 1 month,

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[cajoejoe]

Sqadmin,

Here is a question for you. Lets say that the trial account expiration is 1 month and the account expires. If the users decides to upgrade for paying membership before the date, sure enough he/she will choose to do so.

1. What happens to expired account?
2. Does the user require to create new account to continue the membership?
3. How do you prevent the user (he/she) from keep looping using the trial period say “30 days account” from not paying? is there a way to have the expired user mandatory upgrade, if deciding to come back after 30 days expiration?

4. Also where would go to restrict what a “trial” membership could be entitled to?

Thanks

[sieglufer]

Thank you sqadmin.

[SQadmin]

1,2. There is only one acount. if will upgrade the account… from trial to.. whatever
3. I don’t know what to say about this but you can’t upgrade to the same level of membership.
4. makes no sense. I mean I don’t understand

You can always try their website for tricks of questions

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[kishan]

This reply has been set as private.

[Abe]

Hi, If you charge by month then all the levels should be set to recurring, initial payment and recurring payment must be the same. After one month for example in level 1 the user should be charged again and so on.

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