This topic has 18 replies, 3 voices, and was last updated 8 years by Laura.

  • Author
  • #95195
     D8Pros
    Participant

    Hi there,

    My “Membership” page and “Search” page have suddenly stopped redirecting for non-members. They now show a 404 error page and i have no idea why this could be.

    I have checked the settings on the “Menu” page and all seems to be fine. But when i visit the website as a non-member it shows the 404 page and redirects to a sign-up URL: http://d8pros.com/membership-account/membership-levels-sign-up

    The problem is, i haven’t set that as the page i want it to visit, i set it as the general membership-levels/ page.

    Can you help please. The same is happening for the “Search” button for non-members.

    Thanks

    #95310
     Laura
    Moderator

    Hello, try going to Settings > Permalinks and if its in post name, click save, if its not in post name, select post name and save.
    Let me know if this works, if not please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #95319
     D8Pros
    Participant
    This reply has been set as private.
    #95323
     D8Pros
    Participant
    This reply has been set as private.
    #95488
     Laura
    Moderator

    Hello, please add this to wp-config.php

    COPY CODE
    
    define('WP_MEMORY_LIMIT', '192M');
    

    For the first issue, have you tried deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #95546
     D8Pros
    Participant
    This reply has been set as private.
    #95756
     Laura
    Moderator

    Hello, you can share admin credentials here as a private reply 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #95781
     D8Pros
    Participant
    This reply has been set as private.
    #95978
     Laura
    Moderator

    Hello, that user is an admin? i need admin access to wp-admin so i can check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #96006
     D8Pros
    Participant
    This reply has been set as private.
    #96196
     Laura
    Moderator

    Hello, password seems to be incorrect

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #96202
     D8Pros
    Participant
    This reply has been set as private.
    #96203
     panda32
    Participant

    @D8Pros what code did you use for the members, men and woman ? 28,000 15,000 13,000

    #96593
     Laura
    Moderator

    Hello, @D8Pros your membership page is http://d8pros.com/membership-account/membership-levels/
    And it will appear when the user logs in if he has no membership.
    About the search issue, was because you didnt had the sex field selected at Sweetdate > Buddypress section, attached 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #96596
     Laura
    Moderator

    Hello @panda32, he used this where the icons used to be

    COPY CODE
    
    <div class="twelve columns">
    <div class="status four columns mobile-one ">
    <div class="icon" data-animation="pulse"><img src="http://seventhqueen.com/demo/sweetdatewp/wp-content/themes/sweetdate/assets/images/icons/steps/status_01.png" alt="" width="213" height="149" /></div>
    <ul class="block-grid">
    	<li class="title">10,000</li>
    	<li class="subtitle">Members and growing</li>
    </ul>
    </div>
    <div class="status four columns mobile-one ">
    <div class="icon" data-animation="pulse"><img src="http://seventhqueen.com/demo/sweetdatewp/wp-content/themes/sweetdate/assets/images/icons/steps/status_03.png" alt="" width="213" height="149" /></div>
    <ul class="block-grid">
    	<li class="title">10,000</li>
    	<li class="subtitle">Female Members</li>
    </ul>
    </div>
    <div class="status four columns mobile-one ">
    <div class="icon" data-animation="pulse"><img src="http://seventhqueen.com/demo/sweetdatewp/wp-content/themes/sweetdate/assets/images/icons/steps/status_04.png" alt="" width="213" height="149" /></div>
    <ul class="block-grid">
    	<li class="title">10,000</li>
    	<li class="subtitle">Male Members</li>
    </ul>
    </div>
    </div>
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #96612
     D8Pros
    Participant
    This reply has been set as private.
    #96616
     panda32
    Participant

    @laura does that go in the sweetdate childtheme functions.php?

    #96624
     panda32
    Participant

    @laura its ok I got it…

    #96858
     Laura
    Moderator

    Hello, so it is resolved now?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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