Memberships expiration malfunction

[behappy536]

The Paid Memberships Pro system is not working properly. I have configured a 7 Day Membership to expire in 7 days but it’s not expiring in 7 days. For example: on July 14, 2015 a member paid for a 7 day membership and the system sent me an email confirming the details of the new membership account and the message included the following text: “This membership will expire on July 27, 2015.” Why is a 7 day membership expiring in 14 days. What can be done to fix this?

[Laura]

Hello, check out level settings, make sure its set to to 1 Week, in Membership > Levels

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[behappy536]

I checked. It’s configured to “Expires In: 7 day(s)”

Why is the system sending an email explaining a 14 day expiration? How can this be fixed?

[Laura]

Hello, try to change it to 1 Week

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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