This topic has 8 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #210960
     Pablito
    Participant

    Hi, we would like to have in activity posts the @mentions function working with autolink to user profiles. Please let us know your advice. After some research, it seems to be a buddypress standard functionality but it is not working in our website (based on KLEO). Thanks a lot and best regards

    #211015
     Laura
    Moderator

    Hello, it should link to the user profile, right now it doesn’t link or links somewhere else?
    I would need to check if you can share ftp:)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211023
     Pablito
    Participant
    This reply has been set as private.
    #211072
     Laura
    Moderator

    Hello, please try by adding this to functions.php of child theme, if not working please share ftp access

    COPY CODE
    
    function custom_bbpress_maybe_load_mentions_scripts( $retval = false ) {
    
    	return true;
    }
    add_filter( 'bp_activity_maybe_load_mentions_scripts', 'custom_bbpress_maybe_load_mentions_scripts' );
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211091
     Pablito
    Participant
    This reply has been set as private.
    #211161
     Laura
    Moderator

    Hello, i re-checked your website and i see you have more than 100 plugins, this could surely cause conflicts and errors, please try to deactivate some and test again to see if it works, as it works fine at our demo

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211181
     Pablito
    Participant
    This reply has been set as private.
    #211188
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211193
     Radu
    Moderator

    Hi,

    Instead deactivating a large number of plugins you can try to de-activate the child theme and activate parent theme to can check out if the issue it’s caused by something from the child.

    IF the issue still happens activate default wp theme ( twenty seventeen ) in this way we can check if the issue it’s caused by a conflict between plugins itself.

    Let me know if the issue happens on default wp theme or not and using the child or not.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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