@mentions function with autolink to user profile

[Pablito]

Hi, we would like to have in activity posts the @mentions function working with autolink to user profiles. Please let us know your advice. After some research, it seems to be a buddypress standard functionality but it is not working in our website (based on KLEO). Thanks a lot and best regards

[Laura]

Hello, it should link to the user profile, right now it doesn’t link or links somewhere else?
I would need to check if you can share ftp:)

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[Pablito]

Thanks Laura, at the moment it does not link anywhere, it stays as text

http://www.inartist.org and login as kleo@support1.com Finsa12ss_24js4da

please let me know if you need the Ftp access too, thanks and best regards

[Laura]

Hello, please try by adding this to functions.php of child theme, if not working please share ftp access

COPY CODE

function custom_bbpress_maybe_load_mentions_scripts( $retval = false ) {

	return true;
}
add_filter( 'bp_activity_maybe_load_mentions_scripts', 'custom_bbpress_maybe_load_mentions_scripts' );

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[Pablito]

Thanks Laura, I entered your code but nothing has changed 🙁
here the ftpcredentials: http://ftp.inartist.org, kleo@inartist.org and same pw as per your website account

looking fw to your reply, thanks

[Laura]

Hello, i re-checked your website and i see you have more than 100 plugins, this could surely cause conflicts and errors, please try to deactivate some and test again to see if it works, as it works fine at our demo

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[Pablito]

Thanks Laura for your support but pity you cannot help further. And finding the conflict plugin among 100 would be very time consuming and not sure if this would be the right solution. Best regards

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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[Radu]

Hi,

Instead deactivating a large number of plugins you can try to de-activate the child theme and activate parent theme to can check out if the issue it’s caused by something from the child.

IF the issue still happens activate default wp theme ( twenty seventeen ) in this way we can check if the issue it’s caused by a conflict between plugins itself.

Let me know if the issue happens on default wp theme or not and using the child or not.

Cheers
R

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