This topic has 5 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #146629
     lopreg
    Participant

    Hi,

    Please, the menu icons on my site disappeared lately, displaying only block objects. I had recently made some changes to my site (moved to siteground host, enabled the 3 level caching there, disabled the automatic cron job and enabled manual via cpanel, enabled the speed optimization options in kleo, enabled maxcdn), now I can’t seem what exactly I did to cause this problem.
    My question is can any of what I listed above cause this problem?
    Thanks for your anticipated inputs on this.

    Regards,
    Lawrence.

    #146700
     Laura
    Moderator

    Hello, check the caching, if you have minify enabled turn it off because that might be the issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146709
     lopreg
    Participant

    Hi Laura, thanks a lot for the response.
    I don’t think my caching plugin(Supercacher) has the minify option. It appears this is a cdn issue because as soon as I turned off cdn, the icons started showing.
    I would love to continue using cdn. Is there any particular way I should be be setting up cdn to avoid this issue?
    I use MaxCDN.

    #146874
     Laura
    Moderator

    Hello, if you use MaxCDN, please talk to their chat support, they will give you a solution to this as its very easy 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147359
     lopreg
    Participant

    Thanks a lot laura, I decided to stay off cdn for now. Whenever, am ready to use cdn services again, I will reach out to their support as you suggested. Thanks again.

    #147511
     Laura
    Moderator

    Understood 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘General questions’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?