This topic has 6 replies, 3 voices, and was last updated 9 years by brincy.

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  • #91812
     brincy
    Participant

    Hello,

    When WISECHAT PLUGIN is not active, inside wp-admin/nav-menus.php If I click on Screen Options or BuddyApp or Posts, Categories, etc. nothing happen, there is a javascript conflict.

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    Uncaught TypeError: $(…).wpColorPicker is not a function

    Please let me know
    Thank You

    #92197
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #92201
     Abe
    Keymaster

    Hi there. we will check asap and come back with a fix. It will be good to also provide us some credentials for your site in case we can’t replicate it locally.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92203
     brincy
    Participant

    Hi, you will replicate for sure because I’ve created a test site from zero and I have the same problem there, in case you need let me know where I can send ftp+wp access.
    Thank You

    #92527
     Abe
    Keymaster

    I will come back with a fix in the morning. please send those credentials too just in case and mark the reply as private

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92611
     Abe
    Keymaster

    Just fixed it and will include it in the next theme update.
    Please update the theme file from the attached archive.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    #93533
     brincy
    Participant

    I confirm that the fix its working, thanks

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