Message Box Has No Formatting

[nhaywood]

When I add an alert box to the page using the visual editor all I get is the text, no box and no icon.

Any ideas?

Thanks,

Neil.

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[sharmstr]

Works fine with a standard install. Check for css (plugin) overrides, css file load errors, plugin up-to-date etc…

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[nhaywood]

Thanks sharmstr,

I’ve tested this on a standard wordpress and theme install and with the default values I get the same results as in your screenshot.

Can you try it with the settings as per the screenshot in the attachment below? This should replicate my original results in showing no formatting at all.

Also no matter what combination I try I can’t get an icon to show in the box – I’m assuming the Style – Solid Icon should provide an icon?

If it works for you then I have an issue with my server setup somewhere.

Thanks,

Neil.

[nhaywood]

Sorry for some reason the attachment hasn’t uploaded.

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[sharmstr]

Got it. I found this issue with another VC shortcode as well. Basically the new major version of VC added a bunch of styling options that dont work with Kleo yet. I need to talk to the developers about this.

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[sharmstr]

Rename /kleo/vc_templates/vc_message.php to /kleo/vc_templates/vc_message_old.php. That will use the newer VC stuff instead of the kleo styled box. Not sure if the devs will just delete that file in the next update or not, but should help you for now.

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[nhaywood]

Hi sharmstr,

Renaming the file as suggested has fixed the problem.

Thanks for your assistance!

Neil.

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