mobile bad visualization new topic/answer

[WinDroidAnswers]

Hi there,

we have a strange issue in mobile visualization (android 8) on some browsers(chrome, armofy, edge):

this screenshot comes from a normal user, we’re testing the pages, and he do can’t send a message, because the send button is off screen.

Also he can see some html codes to use in comments, we do not want that users can use html in their posts, only moderators and admin can do that.

how to solve this?

 

http://prntscr.com/igwuyv

[Laura]

Hello, can you share access so i can see it? with some css it can be fixed. I will also check the HTML issue 🙂

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[WinDroidAnswers]

hi there:
I’ve created an admin login for your convenience:
7th Queen Support
nvQyLIl^9$B2jIMR&zc9Spjm

may we also update to wordpress 4.9.4 without problems? or we have to wait a new theme update first?

[Laura]

Hello, i trying to find the comment but i did not find it, can you send me a link directly to it?

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[WinDroidAnswers]

this is not a problem of a single page or post,
there is a problem with the settings I think,
every new post I’m trying to make, I’ve the same problem.

http://www.windroidanswers.com/nuovo-post/

on the left a normal use new post page, and on the right an admin new post page.
http://prntscr.com/ik1utb

so what do you suggest to solve this issue?

thanks for your time and availability

[WinDroidAnswers]

another thing is that if we allow HTML to users the problem of new-post organization or sent button do not exist, but the normal user can do something wrong with HTML capabilities, so maybe in the early days or for the normal users (not moderator or admin) it is better if we do not allow them to use HTML.

on the other hand, if we disable the HTML feature for normal users, we have the new post page organization problem and send button offset.

[Laura]

Hello, hope this helps 🙂

Hide html notice

COPY CODE

.bbp-template-notice {
    display: none !important;
}

Move submit button on mobile

COPY CODE

@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin: 0 auto !important;
    position: absolute;
    margin-left: 25% !important;
    top: 88%;
}
}

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[WinDroidAnswers]

hi there,
the problem was not completely solved,
here attached a screenshot from our users with a kindle fire 8
1. the html notice is already there
2. the send button covers a checkbox notice about email’s reply.

how to solve this?

we’re looking forward your kind reply asap.
have a nice day

[Laura]

Hello, the message should not be there, if its still visible then its a cache issue, the css should hide it completely
For the button, please change
margin-left from 25% to 30%
top from 88% to 90%

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[WinDroidAnswers]

i don’t know what happens,
we just follow your directives and add the code you suggest to add.
now it is totally a mess, may you can check for us with the admin login we give already to you?
thanks for your time

http://www.windroidanswers.com/forums/topic/quale-andoid/

[Laura]

Hello, i checked it but i still do not see it, i see everything correctly

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[WinDroidAnswers]

it is not correct at all, did you see the screenshot i’ve posted yesterday?
may you share your screenshot?
please try also as a regular subscriber.
we’re waiting to solve this issue to go online.
please help us!

[Laura]

Hello, please check

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[WinDroidAnswers]

yeah but you’re checking as admin, please register and check as a normal user ad you can see the issue i’ve told you before.
we need help please!

[Laura]

Hello, please try by adding this to style.css

COPY CODE

p.form-allowed-tags {
    display: none !important;
}
@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin-top: 15% !important;
}
}

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[WinDroidAnswers]

i’ve have to remove firt the old one?

COPY CODE

@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin: 0 auto !important;
    position: absolute;
    margin-left: 30% !important;
    top: 90%;
	}
}

[WinDroidAnswers]

ando also this?

COPY CODE

.bbp-template-notice {
    display: none !important;
}

[WinDroidAnswers]

so waiting for your answer, I’ve tried to deactivate the previous code given and activate the new one and now it seems to work perfectly.
may you also have a check, please?
have a nice day.

[Laura]

Hello,both can be used,so its your choice 🙂

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[WinDroidAnswers]

I’ve seen that both together doesn’t work. but deactivating the old one now it works.
we have another problem but I think it is better to open a new ticket, something with the function to tag the other users in a post with the ‘@’ symbol.

[Laura]

Hello, i see, yes i saw your topic and answered 🙂

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[WinDroidAnswers]

thanks for your reply.
I’ve spotted another thing that needs your attention, please see the screenshot.
that is this link and why is there?
if i click on it, nothing happens, simply the page reloads itself.

[WinDroidAnswers]

please forget the last message, my colleague do that.

[Laura]

Understood 🙂

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