mobile bad visualization new topic/answer

[WinDroidAnswers]

Hi there,

we have a strange issue in mobile visualization (android 8) on some browsers(chrome, armofy, edge):

this screenshot comes from a normal user, we’re testing the pages, and he do can’t send a message, because the send button is off screen.

Also he can see some html codes to use in comments, we do not want that users can use html in their posts, only moderators and admin can do that.

how to solve this?

 

http://prntscr.com/igwuyv

[Laura]

Hello, can you share access so i can see it? with some css it can be fixed. I will also check the HTML issue 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

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[WinDroidAnswers]

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[Laura]

Hello, i trying to find the comment but i did not find it, can you send me a link directly to it?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

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[WinDroidAnswers]

another thing is that if we allow HTML to users the problem of new-post organization or sent button do not exist, but the normal user can do something wrong with HTML capabilities, so maybe in the early days or for the normal users (not moderator or admin) it is better if we do not allow them to use HTML.

on the other hand, if we disable the HTML feature for normal users, we have the new post page organization problem and send button offset.

[Laura]

Hello, hope this helps 🙂

Hide html notice

COPY CODE

.bbp-template-notice {
    display: none !important;
}

Move submit button on mobile

COPY CODE

@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin: 0 auto !important;
    position: absolute;
    margin-left: 25% !important;
    top: 88%;
}
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

This reply has been set as private.

[Laura]

Hello, the message should not be there, if its still visible then its a cache issue, the css should hide it completely
For the button, please change
margin-left from 25% to 30%
top from 88% to 90%

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

This reply has been set as private.

[Laura]

Hello, i checked it but i still do not see it, i see everything correctly

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

it is not correct at all, did you see the screenshot i’ve posted yesterday?
may you share your screenshot?
please try also as a regular subscriber.
we’re waiting to solve this issue to go online.
please help us!

[Laura]

Hello, please check

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[WinDroidAnswers]

yeah but you’re checking as admin, please register and check as a normal user ad you can see the issue i’ve told you before.
we need help please!

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[Laura]

Hello, please try by adding this to style.css

COPY CODE

p.form-allowed-tags {
    display: none !important;
}
@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin-top: 15% !important;
}
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

i’ve have to remove firt the old one?

COPY CODE

@media (max-width: 991px) {
.bbp-submit-wrapper {
    margin: 0 auto !important;
    position: absolute;
    margin-left: 30% !important;
    top: 90%;
	}
}

[WinDroidAnswers]

ando also this?

COPY CODE

.bbp-template-notice {
    display: none !important;
}

[WinDroidAnswers]

so waiting for your answer, I’ve tried to deactivate the previous code given and activate the new one and now it seems to work perfectly.
may you also have a check, please?
have a nice day.

[Laura]

Hello,both can be used,so its your choice 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

I’ve seen that both together doesn’t work. but deactivating the old one now it works.
we have another problem but I think it is better to open a new ticket, something with the function to tag the other users in a post with the ‘@’ symbol.

[Laura]

Hello, i see, yes i saw your topic and answered 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[WinDroidAnswers]

This reply has been set as private.

[WinDroidAnswers]

please forget the last message, my colleague do that.

[Laura]

Understood 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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