This topic has 1 reply, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • #178156
     ysfcn
    Participant

    hi, i have a problem about facebook login.

    On desktop all seem to work fine, but on mobile url could not load ıssue. 

     

    #178196
     Kieran_SQ
    Moderator

    Hi,

    Sorry to hear you’re having issues, please carry out the below tests and let me know the results for each. Please clear your local cache (Ctrl+F5) during each step and test thoroughly – as this will be a mobile browser you will likely have to delete all local content (except for passwords and form data) to ensure you have the latest files on the device.

    – Disable all caching (and keep disabled for the other tests)
    – Disable all plugins except for K Elements
    – Update KLEO (make sure you have entered your username and API in theme options) and K Elements (WP Admin > Appearance > Install Plugins)
    – Switch to KLEO from KLEO Child (if applicable)

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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