Hi,
Sorry to hear you’re having issues, please carry out the below tests and let me know the results for each. Please clear your local cache (Ctrl+F5) during each step and test thoroughly – as this will be a mobile browser you will likely have to delete all local content (except for passwords and form data) to ensure you have the latest files on the device.
– Disable all caching (and keep disabled for the other tests)
– Disable all plugins except for K Elements
– Update KLEO (make sure you have entered your username and API in theme options) and K Elements (WP Admin > Appearance > Install Plugins)
– Switch to KLEO from KLEO Child (if applicable)
Thanks,
Kieran.
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